Facts about CyberSuperSales
- How do I contact CyberSuperSales?
- Where can I find my Website?
- Why does my site ask for a username and password?
- Who is CyberSuperSales?
- What is the address for CyberSuperSales?
- When might I expect a response from my inquiry?
Questions about the
web and e-commerce packages
- What do you do about security?
- Do we have to sign a contract
with CyberSuperSales and Market America?
- Can we have
www.ourname.com as our address?
- How
are customers' orders processed?
- We
don't have a merchant account yet. Can you help us get one?
- Do
we need to have our own merchant account to process credit cards?
- Do we have to
know HTML?
- Can
we include keywords on our site so that search engines can find us?
- Can
we change our site once we've created it?
- Does
our site have to look the same as all the others?
- Can we use our
own images?
- Can we
upload our own HTML files?
- Can
we get statistics about what is happening in our site?
- Do
we need any special hardware or software to use Market America?
- Will
Market America help me to drive traffic to my site?
- We
already have a web site. Can we just add ecommerce?
- Will
anyone else have access to our sales data?
- Do I
have to be located in the US?
- What
kind of network connection do you have?
- What do you
use as servers?
- What do you
do about backups?
We can be contacted either by telephone, snail mail, email or by utilizing the form in the
Contact Page which has all of the above information.
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You can access and administer your Website via the link on the Web
Services Page or click the site owner button on the right side.
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This is to allow you to administer your website and to maintain security.
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CyberSuperSales is a small company that is dedicated to provide innovative, efficient and in-expensive solutions for the Small and Medium sized Business Owner as well as the general public.?
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The address is 28 Hedge Street Fairhaven, MA USA 02719-3340
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We will endeavor to return contact regarding your inquiry within 24 hours.
Discover
Our E-Commerce Solutions:
Our product is a combination of
a feature rich authoring tool, and a hosting service:
- The user
interface includes an in-depth site owner administration system.
- There is
no software to install, all you need is an ordinary browser.
- We host
your finished site. You can purchase a domain name of your choice,
www.yourdomain.com
- Orders
are accepted securely using industry-standard SSL encryption.
- Orders
are automatically forwarded to you by email. You can also retrieve orders
from our server over the Web.
- You can
log in to change your site or retrieve orders, whenever you want, from any!
browser.
You'll be
amazed at how easy it is to create your own online store. You just enter
information for the item you want to sell, like the name, price, and
description, then optionally select an image. It all takes just a few minutes.
As well as being easy to use, CyberSuperSales generates sites that are among the
best looking and most technically sophisticated on the Web. See for yourself in
some of our users' sites.
There is simply no easier way to have a high-quality, secure online store.
Frequently Asked Questions:
What do you do about security?
We use industry-standard SSL encryption to scramble your customers sensitive
information.
Do we have to sign a contract with CyberSuperSales and
Market America?
You must agree to our Terms of Service, but you aren't committed for
any length of time. You can cancel whenever you want.
Can we have www.ourname.com as our address?
Yes, many of our users do. Market America includes an easy tool that lets
you register your own domain name (ourname.com). If you already have a domain
name, you can use the tool to transfer it.
How are customers' orders
processed?
Within the electronic commerce section of your site owner administration
system, you can determine how your customers' orders will be processed. You have
the following options:
1. E-Mail ordering only:
Choose this option to receive orders via email only. You can then print your
orders out and process them offline.
2. E-commerce Ready:
You will choose this option if you already have an e-commerce transaction
processing account.
3. Online Transaction Processing :
If you have a merchant account but are not currently able to process
transactions on the Internet then this option will allow you to set up your
online transaction processing.
4. New Merchant Account:
Choose this option to apply for a merchant account through one of Market
America's selected merchant account providers.
5. Accept Credit Cards Now:
Choose this option to start accepting credit cards immediately without
establishing a merchant account.
We
don't have a merchant account yet. Can you help us get one?
Yes, you can apply online through one of Market America's selected merchant
account providers. Your application will be processed quickly. When you're
accepted, your new merchant account will be integrated into your store
automatically.
Do
we need to have our own merchant account to process credit cards?
No. Market America has made arrangements for you to accept credit cards
immediately, without establishing a merchant account or paying any set-up fees.
This is ideal for a business that is just starting out, where online sales
volume is unknown. All websites by default are set to email ordering. Our system
captures the data and lets the website owner know they have received an order.
It is then the website owners responsibility to use their in store card swiper
to process the transaction.
Do we have to know HTML?
No. All you need to do, in order to create a site, is utilize the simple
point and click interface provided in your site owner administration system.
On the other hand, if you want to embed HTML tags in the text that you enter,
you can.
Can
we include keywords on our site so that search engines can find us?
Yes. Within the page administration section of your site owner
administration system, you can enter keywords that search engines utilize when
processing user searches.
Can we change our
site once we've created it?
Yes. You can update your site as often as you'd like, from wherever you
happen to be. While you're editing your site, visitors continue to see the
previous version, Once you update your changes, the new version instantly!
becomes visible.
Does our
site have to look the same as all the others?
Far from it. You have complete control over the look of your site. Each
Market America site has its own distinctive look and structure.
Can we use our own images?
Yes. Market America gives you the ability to upload images from your
computer to our server within your site owner administration system. Once
uploaded, you can utilize your images almost anywhere on your site.
Can we upload our own HTML files?
Yes, you can use Market America's convenient upload tool to transfer your
custom html and image files from your computer to our server.
Can we
get statistics about what is happening in our site?
With Market America's access statistics report system, you can track the
number of visitors to each of your pages, on a daily basis. You can also track
the visitor's location and from which site they were coming from.
Do
we need any special hardware or software to use Market America?
You don't need anything more than you needed to read this page.
Will
Market America help me to drive traffic to my site?
Yes, you can submit your site to different search engines using our simple
search engine submission tool.
We already
have a web site. Can we just add ecommerce?
Yes, you can choose to only utilize Market America's shopping catalog
system, and link to it from your existing site.
Will anyone else
have access to our sales data?
Absolutely not. You are the only person that will have access to your order
information.
Do I have to be located in the
US?
We place no limitations on where your business is located. However,
international trade agreements between your country and the country of your
customer may impose certain limitations and/or tariffs.
What kind of network
connection do you have?
Our servers are on a high speed, dedicated line, which will ensure that you
and your customers always have fast and reliable access to your site.
What do you use as servers?
Our software operates on multiple servers that run either Windows NT or
Linux operating systems.
What do you do about backups?
We have dedicated systems to ensure that a duplicate copy of all your data
is maintained at all times.
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